Customer Questionnaire

Website Questionnaire

The team at PEN is excited to announce changes coming soon to our online shopping experience. We are dedicated to the highest quality in our products and also in our customers’ online shopping experience. We hope that you’ll take a few minutes to let us know what is most important to you as we redesign our online shop.

How important are the following features to you?

Participate in PEN's Loyalty Program(Required)

Get rewards when you log in and make a purchase.

Very Important

Somewhat Important

Not Important

Choose from a variety of shipping options(Required)

For example: choose to ship your order USPS, UPS, or FedEX.

Very Important

Somewhat Important

Not Important

Choose expidited shipping for your order(Required)

Need it fast? Purchase overnight or next-day shipping for your order.

Very Important

Somewhat Important

Not Important

Use Apple Pay to make your purchase(Required)

Very Important

Somewhat Important

Not Important

Purchase without the need to log in(Required)

Check out as a guest, or log in to place your order.

Very Important

Somewhat Important

Not Important

Use a more intuitive subscription management page(Required)

View, pause, and edit your upcoming shipments online.

Very Important

Somewhat Important

Not Important

Thank you for your feedback so far! We love rewarding our customers.

If you had to choose, how would you like to earn rewards with PEN?(Required)

I prefer loyalty points based on my spending.

I prefer to save on shipping using coupons and specials.

I prefer referral points for sharing PEN products.

Is there anything else that you would like to share with our team?

Tell us what you think about our new look or other features that you would like to see.